Skip hire report


1 in 5 skip hires ends in disappointment

According to an independent report by Google into the UK skip industry more than 20% (1 in every 5) of people who hire a skip have a bad experience. We commissioned a Google Consumer Survey of 350 people who had hired a skip in the UK and 71 stated they were dissatisfied with their experience.

The results of this study highlights the fact that there are some fundamental service issues with the UK skip hire industry, and the decision on who you hire your skip from should not just be about price.

Most common problems with hiring a skip

Damage to property

“They dragged the skip half way across my garden and damaged my neighbour’s fence”

Unfriendly and unprofessional communication

“Lorry drivers are rude and find excuses not to leave skips”

Time wasting & late delivery

“They took it away within 24 hours, before I had even used it, saying they needed it urgently for another customer, who would fill it the same day, and that it would be returned to me within 24 hours. One week later, after numerous phone calls/ text messages, they brought a much smaller skip”

Hidden costs

“There’s a lot of red tape. You can easily get caught out about what the total cost can be”

You can relax with Loveskips. Here’s how we make sure:


Issue



We’ve got you covered



Damage to property All our suppliers are covered by a minimum of £2m public liability insurance
Unfriendly & unprofessional We only award work to suppliers with consistently excellent customer feedback ratings
Time wasting & late delivery If your skip doesn’t arrive on time, you can cancel it for a full refund
Hidden costs We guarantee there are no hidden costs

No hidden costs

The quote we provide online today is exactly what you will pay

On-time delivery

Cancel and claim a full refund if we ever fail to turn up as promised

No damage to your property

Fully-insured, we take extra care delivering and removing your skip

Competitive prices

Benchmarked constantly using a unique database of over 1,000 suppliers

Over 80% of waste is recycled

So you can feel good about yourself too!